We collect information you provide directly when placing an order, creating an account, or contacting us. This includes:

• Name, email address, phone number and shipping/billing address
• Payment information (processed securely via third-party payment processors — we do not store card details)
• Order history and product preferences
• Communications you send us via email, phone or contact forms

We also automatically collect certain technical data when you visit our website, including IP address, browser type, pages visited, and referral sources via cookies and analytics tools.

We use your information to:

• Process and fulfill your orders, including arranging freight delivery
• Communicate with you about your order status, shipping updates, and support requests
• Send promotional emails and offers (you may opt out at any time)
• Improve our website, products, and customer experience
• Comply with legal obligations and prevent fraud

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including:

• Freight and logistics carriers who deliver your order
• Payment processors (e.g. Stripe, PayPal) for secure transaction handling
• Email and marketing platforms for order confirmations and promotions
• Analytics providers to help us understand site usage

All third parties are contractually required to keep your information confidential and use it only for the purpose it was shared.

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality. We use both session cookies (deleted when you close your browser) and persistent cookies (retained for a set period).

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for tax and legal purposes. You may request deletion of your personal data at any time, subject to legal retention requirements.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

We implement industry-standard security measures to protect your data, including SSL encryption for all data transmission, secure payment processing through certified providers, and restricted access to personal data within our organization. No method of transmission over the internet is 100% secure, but we take all reasonable steps to protect your information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: